Have questions about living at Union at Tryon? Our FAQ page is here to provide all the answers you need and help you make the best decision for your new home. Dive in to find out everything you need to know about our community and how you can become part of it!
Frequently Asked Questions
Union at Tryon is operated under the Low Income Housing Tax Credit Program (LIHTC) which is an affordable housing program for households with lower incomes. The program was created by Congress in 1986 as part of the Tax Reform Act and is administered by the Internal Revenue Service. This program is not a subsidized housing program.
You will complete an application that asks for information regarding income, household size, and financial assets. These factors determine your eligibility for this program.
Units comprised of full-time students do not qualify as a LIHTC unit unless one of the following exceptions apply continually for the period of time that everyone is a full-time student:
- All adults are married and entitled to file a joint tax return.
- An adult member is a single parent with a minor child in the unit, the adult is not-a tax dependent of any third party, and the children are not claimed as a tax dependent by anyone other than one of their parents (even if the other parent is not in the unit)
- The household includes a member who receives welfare assistance in the form of Temporary Assistance to Needy Families (TANF).
- The household includes a member who formerly received foster care assistance (that means they were a foster child or adult) - The household contains a member who gets assistance from the Job Training Partnership Act (JTPA) or similar programs (NOTE: The “Workforce Investment Act” has replaced JTPA)
Rent guidelines are set by the Department of Housing and Urban Development (HUD) based on the median county income. Your actual rent is set by each property using these guidelines.
Yes. Every year you must re-certify your income and household size before you sign your renewal lease agreement.
Annually, HUD reviews incomes in every county or metropolitan area across the United States. They then publish the limits based on County Median Incomes. We are required to use the income guidelines.
All of your gross income is included (Employment, Social Security, Pensions, Annuities, etc.)
Interest and dividends from assets are counted as income whether the interest or dividends are taken or reinvested. Examples of assets include: Savings Accounts, Money Market Accounts, Certificates of Deposits, Stocks, Cash Value of Life Insurance Policies and Annuities.
If you qualify for the Section 42 apartment, your application will be further processed using resident screening policies and procedures. Approval is subject to availability of Section 42 apartments.
Some utilities are included in the lease agreement. The owner pays for water, sewer, and trash removal. Residents are responsible for electricity, telephone, internet, and cable.
One-time non-refundable pet deposit of $600 on screened and approved pets. No additional monthly pet fees. Please contact for more information.
Parking is available. We also have carports available for rent.
Rent is due on the first of each month.
Residents can make payments in the office or online through our resident portal.
Yes! Our management team will be available during office hours.
Annually, residents at Union at Tryon are required to recertify their eligibility for the LIHTC program. This typically occurs during the lease renewal process. We will notify you 120 days before the lease expires to begin the recertification process.
Maintenance concerns may be reported through the resident portal, by email, phone, or in writing to the rental office. Residents will be provided an emergency contact number in case of emergency maintenance situations.
Since we are not a subsidized housing program, income changes do not need to be reported.
Great news! Your community has partnered with Esusu to help you establish and grow your credit (for FREE!) with every on-time rent payment that you make. When you pay rent on-time, Esusu will notify all three credit bureaus (Equifax, TransUnion, and Experian) to help improve your score. You’re auto-enrolled in the program and Esusu will email you before this process begins. Don’t worry, Esusu only reports on-time payments. Terms & Conditions
Explore the University City Area
Union at Tryon is located in Charlotte’s University City area, one of the most connected and convenient neighborhoods in the region. This area blends city access with suburban charm and is ideal for professionals and families alike.
Nearby Neighborhood Highlights
Looking for options around Charlotte? Consider these popular nearby areas:
- Northlake – A vibrant retail hub near Northlake Mall.
- Midtown Charlotte – Close to Uptown with a walkable mix of shops and restaurants.
- East Charlotte – Home to diverse eateries and green parks.
University City’s accessibility, employment options, and modern apartment offerings make it one of the best areas to rent in Charlotte.
Balance of Work, Study, and Play
University City is home to UNC Charlotte and major employers, including Atrium Health and TIAA. It’s a bustling hub with fast access to Uptown and the Light Rail.
Live Where Everything Connects
- Education Hub – Close to top institutions like UNC Charlotte.
- Employment Access – Commute easily to Charlotte’s corporate and medical centers.
- Everyday Convenience – Walk or drive to shopping, fitness, and groceries.
This location offers lifestyle flexibility, allowing you to thrive whether you’re focused on career or relaxation.
Explore, Eat, and Enjoy Locally
Whether you're outdoorsy or love indoor fun, University City has something for every lifestyle.
Popular Attractions
- Boardwalk at University City – Dine, shop, and stroll around the scenic lake.
- PNC Music Pavilion – Catch top artists at this nearby outdoor venue.
- UNC Charlotte Botanical Gardens – A peaceful spot for nature lovers.
Major Employers Nearby
- Atrium Health University City – Healthcare careers within minutes.
- TIAA – Corporate opportunities close to home.
- UNC Charlotte – A top employer and educational resource.
Outdoor Spaces
- Reedy Creek Park and Nature Center – Over 125 acres of trails and family fun.
Seamless Commute to Uptown
Union at Tryon places you about 10 miles from Uptown Charlotte. You can get there via I-85 or the LYNX Blue Line Light Rail in under 20 minutes.
Top Employers Within Reach
- Bank of America – HQ in Uptown Charlotte.
- Wells Fargo – Major work campus in the University area right off of W.T. Harris Blvd.
- Duke Energy – One of the largest employers in the region.
Whether you drive or take public transit, getting to work is stress-free from University City.
Upscale Living at Union at Tryon
Live in comfort with thoughtful features inside and out.
Community Amenities
- Fitness center with free weights
- Dog park
- Playground
- BBQ/Picnic Area
Apartment Features
- Stainless steel appliances
- Designer cabinetry and spacious layouts
- Walk-in closets and in-unit washer/dryer
- Private patios or balconies
Every detail is designed to make your daily life feel upgraded.
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